New Customer Welcome
Set expectations with brand-new customers. Send right after signup, before the first visit.
Customer Care
End-of-Season Thank You
Close the season with genuine gratitude. Send after the final visit of the year.
Customer list 130 words
3 merge fields
The letter
Dear «CustomerName»,
The mowers are cleaned, the trailers are parked, and the season is officially in the books — which makes this the right moment to say something simple: thank you.
Businesses like ours run on relationships, not transactions. Every week this season, taking care of your property at «Address1» was part of what kept our crews working and our company growing, and we don't take that for granted.
We'll be back in touch before next season starts with schedules and any updates. In the meantime, if winter plans come up — or if there's anything we could have done better this year, which we'd honestly love to hear — reply to this email or give us a call.
From all of us, have a wonderful winter.
With gratitude,
«CompanyName»
The highlighted «placeholders» are merge fields — LandscapingSoftware replaces each one with the matching value from your records, per recipient, when the merge runs. Copy them exactly as shown.
More Customer Care templates
Mid-Season Service Check-In
Ask how the service is going while there's still time to adjust. Send around the midpoint of the season.
Service Day Change Notice
Notify customers of a route or service-day change with plenty of warning. Send at least two weeks before the change takes effect.
Put this letter to work on your whole list.
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