Friendly Payment Reminder
Nudge a past-due balance without souring the relationship. Send about a week after an invoice goes past due.
Billing & Office
Estimate Approved — Next Steps
Confirm an approved estimate and set up the project start. Send immediately after approval.
Customer list 142 words
3 merge fields
The letter
Dear «CustomerName»,
Great news made official: your estimate is approved, and your project is on our schedule. Thank you for trusting us with it — here's what happens next.
Our office will confirm your start window shortly. Before work begins, we'll check property access, mark anything that needs marking, and make sure the crew knows every detail we discussed. If materials need ordering, that's already in motion. You'll hear from us before we show up — no surprise trucks in the driveway.
One request: if anything about the site at «Address1» changes before we arrive — new plantings, a locked gate, a sprinkler line we should know about — a quick heads-up saves everyone time.
We're looking forward to the work. Questions between now and the start date? Reply to this email or give us a call any time.
Warm regards,
«CompanyName»
The highlighted «placeholders» are merge fields — LandscapingSoftware replaces each one with the matching value from your records, per recipient, when the merge runs. Copy them exactly as shown.
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Follow up on a balance that's still open after the first reminder. Send two to three weeks after the first reminder.
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Explain equal monthly billing before confusion turns into calls. Send when enrolling customers or at the start of a billing year.
Put this letter to work on your whole list.
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